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Home - My Payments

My Payments

Make a Payment

  • How do I make a missed payment?
  • Can I change my payment date?
  • When is my first payment?
  • What are my monthly payments?

Missed Payment

  • What happens if I miss a payment?
  • Why have I been charged a default charge?
  • Can the default charge be added to the next payment?
  • If I miss a payment will it affect my credit rating?

Payment Query

  • Can you delay the direct debit with the bank?
  • Can I pay my account off in full?
  • Can I delay my payment?
  • Has my payment cleared?
  • You’ve told me my agreement is going to be cancelled – can I still make a payment?

How do I make a missed payment?

You can make a missed payment quickly and securely online (even if you are not registered). On your Premium Credit online account you will see a Read more...

Can I change my payment date?

To discuss making a change to your payment date, please call us on 0344 736 0539, confirming the date that you would like to change the payments to. Read more...

When is my first payment?

The first collection date and a schedule of all payments can be found in your welcome letter, and on your online account. Read more...
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Registered in England and Wales No 2015200.
Authorised and regulated by the Financial Conduct Authority. We are a member of the Finance and Leasing Association (FLA) and we follow the FLA Lending Code a copy of which is available on request.
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