My Payments

Make a Payment

How do I make a missed payment?
Can I change my payment date?
What are my monthly payments?
When is my first payment?

Missed Payment

What happens if I miss a payment?
Why have I been charged a default charge?
If I miss a payment will it affect my credit rating?
Can the default charge be added to the next payment?

Payment Query

Can you delay the direct debit with the bank?
Can I pay my account off in full?
Why hasn’t my first payment been collected?
Can I delay my payment?
You’ve told me my agreement is going to be cancelled – can I still make a payment?

How do I make a missed payment?

You can make a missed payment quickly and securely online (even if you are not registered). On your Premium Credit online account you will see a Read more...

Can I change my payment date?

To discuss making a change to your payment date, please call us on 0344 736 0539, confirming the date that you would like to change the payments to. Read more...

When is my first payment?

The first collection date and a schedule of all payments can be found in your welcome letter, and on your online account. Read more...