Can I pay my Credit Agreement off in full?

If you would like to pay the full amount on your Credit Agreement you can call us on 0344 736 9820*and we will process the payment over the phone. There is no additional charge for paying the Credit Agreement off in full.

Please note that we would be unable to take a card payment within 3 working days of a scheduled Direct Debit.


Still have a question?

  • For any queries regarding your credit agreement please call us using the call button at the bottom of this answer.

When calling us:

  • Please have your Credit Agreement reference number (which starts with a D) to hand, so that we can help you as quickly as possible.
    • Your Credit Agreement reference number can be found on your welcome letter as well as on your online account.

*Telephone lines are open Monday to Friday from 8am to 6pm (excluding bank holidays)


Please note:

We are only able to discuss information pertaining to your credit agreement.  For any queries relating directly to your insurance policy or other service, please contact your service provider directly. 


Helpful Information: