How do I change my payment date?

Please note: 

  • We can only postpone your payment date by up to 5 calendar days
  • There is a £5 administration charge for postponing your payment date.
Please let us know your preferred payment date by completing this contact form.

Still have a question?

  • For any urgent queries regarding your credit agreement please call us on 0344 736 9836*.

When calling us:

  • Please have your Credit Agreement reference number (which starts with a D) to hand, so that we can help you as quickly as possible.
    • Your Credit Agreement reference number can be found on your welcome letter as well as on your online account.

*Telephone lines are open Monday to Friday from 8am to 6pm (excluding bank holidays)


Helpful Information: