How do I change my payment date?

Please note: 

  • We can only postpone your payment date by up to 5 calendar days
  • There is a £5 administration charge for postponing your payment date.
 
Please let us know your preferred payment date by completing this contact form.
 

Still have a question?

  • For any queries regarding your credit agreement please call us on 0344 736 9836*

When calling us:

  • Please have your Credit Agreement reference number (which starts with a D) to hand, so that we can help you as quickly as possible.
    • Your Credit Agreement reference number can be found on your welcome letter as well as on your online account.

*Telephone lines are open Monday to Friday from 8am to 6pm (excluding bank holidays)

 

Please note:

We are only able to discuss information pertaining to your credit agreement.  For any queries relating directly to your insurance policy or other service, please contact your service provider directly. 

 

Helpful Information: