Missed Payments

How do I make a missed payment?

To make a missed payment please use our secure online payment system You don’t need an online account to make a payment  - you’ Read more...

If I miss a payment will it affect my credit rating?

We may report non-payment to credit reference agencies and this may adversely affect your credit rating (which most lenders consult when assessing any Read more...

Can the default fee be added to the next payment?

The default fee becomes due once the default occurs, and this needs to be paid at the same time as the defaulted payment. This fee cannot be added to the Read more...

How do I make a missed payment without registering?

If you do not have an online account, you can still make a missed payment through our new and improved customer portal. Firstly, select Make a Read more...