My existing payments

When is my first payment?

Details of your first payment date and a schedule of all your monthly payments are set out in your welcome letter. This information can also be found Read more...

What are your charges?

If you miss a payment, fail to return your signed Credit Agreement in a timely manner, or wish to change your monthly payment date, we will charge you for Read more...

What are my monthly payments?

Details of all your monthly payments are set out in your welcome letter. You can also see this information on your Premium Credit online account. On the Read more...

What are my payments for?

In order to check what your payments cover, you will need to contact your service provider directly. You can find their name on the first page of our Read more...

What is my outstanding balance?

Your Premium Credit online account will show any outstanding balance on your agreement. If you do not have an online account, register here.   Still Read more...

Why have my payments changed?

We would have been asked by your service provider to adjust your monthly payments. This may have been as a result of changes made to your underlying Read more...

Can I still make a payment if my agreement is going to cancel?

You are able to make a card payment online using your Premium Credit online account at anytime up to 2 working days before the cancellation date. You Read more...