My Credit Agreement

How do I sign my Credit Agreement?

Sign your Credit Agreement online here You’ll need your credit agreement reference number and Date of Birth.  Credit reference numbers Read more...

Can you send me a paper copy of the Credit Agreement?

If you would like a paper copy of your Credit Agreement, please complete our Contact Form and we will send you a copy. You can also sign your Read more...

I can't see my Credit Agreement.

If you can't see your Credit Agreement on your Premium Credit online account, you must add the agreement to your account. For help with adding a Read more...

I haven't received the welcome letter.

If you have not received your welcome letter, please call us using the call button at the bottom of this answer*   When calling us: Please have your Read more...

How do I add my Credit Agreement to my existing online account?

In order to load more than one agreement onto your online profile, you will need to follow this procedure: Log on to your existing account From the home Read more...

Why do I need to sign my Credit Agreement again?

If your original Credit Agreement was cancelled for any reason, we may have been requested by your service provider to setup a new agreement. In this Read more...

What is APR?

Annual Percentage Rate (APR) is an annualised rate which shows the cost of borrowing, and all lending products must show the APR Read more...

Why is my agreement on hold?

A credit agreement will be put on hold if Premium Credit is clarifying some aspect of the payment. This could be for various reasons and the 'on hold&# Read more...

Can I withdraw from my agreement?

If your agreement is regulated by the Consumer Credit Act 1974, then you can withdraw from your agreement within 14 days at no additional charge, although Read more...