Can you send me a paper copy of the Credit Agreement?

If you would like a paper copy of your Credit Agreement, please complete our Contact Form and we will send you a copy.

You can also sign your Credit Agreement online using your Premium Credit online account, and you can now sign without registering. For help signing, visit: How do I sign my credit agreement?


Still have a question?

  • For any queries regarding your credit agreement please call us using the call button at the bottom of this answer*.

When calling us:

  • Please have your Credit Agreement reference number (which starts with a D) to hand, so that we can help you as quickly as possible.
    • Your Credit Agreement reference number can be found on your welcome letter as well as on your online account.

*Telephone lines are open Monday to Friday from 8am to 6pm (excluding bank holidays)


Please note:

We are only able to discuss information pertaining to your credit agreement.  For any queries relating directly to your insurance policy or other service, please contact your service provider directly. 


Helpful Information: