My Credit Report

Why does Premium Credit appear on my Credit Report?

As the finance provider of your Credit Agreement, we share loan details with our chosen Credit Reference Agency as part of our commitment to responsible Read more...

What do the letters and numbers on my credit report under the status field mean?

The status field shows the payment status of your account. The statuses can be described as follows: 0: Up to date. An account where all expected Read more...

Who are Equifax?

Equifax is a Credit Reference Agency. Premium Credit Ltd. use Equifax’s data and services for both credit assessment purposes and Anti-Money Read more...

Why doesn’t my agreement appear on my credit file?

The credit agreement will not show on your credit file whilst the agreement is in "Cooling off" period. We only share data on customers Read more...

I’ve paid the missed payment, why is my credit record still showing ‘1’ down?

We only report once a month & the update will be reflected on the next monthly upload to the Credit Reference Agency Still have a question? For any Read more...

If I cancel my agreement do you still share data with Equifax?

It depends whether we have previously reported on that credit agreement. If no prior reporting has happened, then we will not share data with Equifax. If Read more...

Can I request a manual update to my credit file?

Only in urgent cases and where there has been a Premium Credit Ltd error.   Still have a question? For any queries regarding your credit agreement Read more...

I’ve been declined credit elsewhere because of the record you share. How can I remove it or amend it?

If you believe we incorrectly reported missed payments on your credit file, we can investigate & if appropriate we can amend or delete the data we Read more...

Will there be any negative effect on my credit file by Premium Credit sharing my data?

If a payment is missed, it’s possible this may have an impact on the ability to gain access to additional credit. However, this depends on other Read more...

Are you going to share missed payments?

Yes, we will share with the Credit Reference Agency when a payment has been missed.   Still have a question? For any queries regarding your credit Read more...

How do I contact the Data Protection Officer (DPO)?

To make a request for information or to enquire about the Data Protection Act, contact: The Data Protection Officer Premium Credit Limited, Ermyn House, Read more...

On my credit report why is my missed payment showing for a different/the wrong month?

The data that we send to Equifax each month includes information relating to some payments made in the month of submission and some payments made in the Read more...

Is data sharing a good change?

Yes, this change reflects Premium Credit Ltd's ongoing commitment to responsible lending.   Still have a question? For any queries regarding Read more...

If an agreement is not taken up (NTU), do you still share my data with Equifax?

It depends if we have previously reported on that Credit Agreement. If no prior reporting has happened, then we would not share data with Equifax. If we Read more...

My service provider set up the Credit Agreement earlier than I was asking them to. Will that impact my credit score?

If payments are successfully paid on the arranged payment date, your credit score will not be adversely affected.   Still have a question? For any Read more...

How do I make a request for information or enquire about the Data Protection Act?

To make a request for information or to enquire about the Data Protection Act, contact: The Data Protection Officer Premium Credit Limited, Ermyn House, Read more...

I think you have submitted my personal information incorrectly, how can I correct it?

If you provide the correct information we can correct this for you. In order to do this please call us using the call button at the bottom of this answer. Read more...

When do we share data with Equifax?

We share data once a month with the Credit Reference Agency (Equifax).   Still have a question? For any queries regarding your credit agreement Read more...

You are sharing my old address/incorrect name/etc

We can amend our records with your personal information and this will be updated with the next submission to the Credit Reference Agency. You will also Read more...

I’ve raised an indemnity claim; how will that impact my credit score?

It may have a negative impact on your credit score.   Still have a question? For any queries regarding your credit agreement please call us using the Read more...

I didn’t authorise you to share my data.

We are only required to notify you of data sharing and this is held within the terms & conditions of the Credit Agreement.   Still have a Read more...

Where is my data stored?

Your data is stored on Premium Credit Ltd.’s secure servers & the secure servers of the Credit Reference Agency that we use.   Still have a Read more...

Will Premium Credit share information with anyone else apart from Equifax?

As part of our data sharing agreement with Equifax, customer's information may be visible to other regulated lenders via Equifax should the customer Read more...

What if I am not prepared to wait for a correction on information Premium Credit have reported to the Credit Reference Agency about me?

Only in urgent cases can we perform an immediate update where there has been a Premium Credit error.   Still have a question? For any queries Read more...

Which customers will be affected by data sharing?

Currently this change only applies to individual customers whose Premium Credit reference number begins with a D.   Still have a question? For any Read more...

Why are we changing our process with sharing data now?

PCL has made a commitment to the Financial Conduct Authority (FCA) to improve our measures of customer affordability. This forms part of our overall Read more...

What are we changing about sharing customer data to Credit Reference Agencies (CRA)?

The change is that we are accessing other lenders data on our customers held by the CRA and we will in turn share back how the customers payments perform Read more...

What impact will there be to my credit file by sharing my data with Equifax?

Other lenders may use the information we share with Equifax as part of their own credit assessment process.   Still have a question? For any queries Read more...

The information Premium Credit shared with Equifax doesn’t match the information I provided. How can this be resolved?

Your details may have been updated/changed since we last sent a report to Equifax. If this is the case, then your details will be updated on the next Read more...

Can I view the data you shared with Equifax?

As a customer, you can get a copy of your credit report by signing up to Equifax or another Credit Reference Agency. Within the report, you will see that Read more...

Why do we need to share data with a Credit Reference Agency?

We are sharing data with our chosen Credit Reference Agency as part of our commitment to responsible lending.   Still have a question? For any Read more...

Is it unusual that Premium Credit Ltd are data sharing now?

No, this is common practice to prudent lenders.   Still have a question? For any queries regarding your credit agreement please call us using the Read more...

How do we share data with Equifax?

We share data by secure monthly uploads direct to the Credit Reference Agency (Equifax).   Still have a question? For any queries regarding your Read more...

What data do we share with Equifax?

We share details of our customers loans, such as customer’s name, the loan amount and monthly instalments. In addition to the customers payment Read more...

I corrected my agreement information already, when will it be updated to my credit record?

This will be corrected in our monthly upload to our Credit Reference Agency.   Still have a question? For any queries regarding your credit agreement Read more...

I’m concerned about Equifax data breach.

Premium Credit have performed a thorough review of the Equifax data breach prior to sharing customer information and are confident that our information is Read more...

Are you going to share data under the Producer name, or Premium Credit Ltd.’s name?

It would be shared under Premium Credit Ltd.’s name, so it will be Premium Credit that will be the name showing on the your credit file. Read more...

Why do you share my credit data?

Sharing of customer data is part of our commitment to responsible lending practices.   Still have a question? For any queries regarding your credit Read more...

Do you have required consent/notification for data sharing?

We confirm within the Terms & Conditions of the Credit Agreement that we may share your data with a Credit Reference Agency.   Still have a Read more...