How do I cancel my agreement?

If you have registered online, you can request to cancel your agreement through your Premium Credit online account.
Select Credit Agreements on the navigation menu. Then select the agreement you wish to cancel, and select Cancel Credit Agreement at the bottom of the page.
Please be advised that your request will be processed within 2-3 working days. If your next monthly payment is due within 5 working days then this may still be collected from your bank.

Still have a question?

  • Due to the Coronavirus (COVID-19) pandemic we are experiencing exceptionally high call volumes into our call centre.  We are doing our very best to answer calls as quickly as possible and ask you to bear with us whilst we do so.  Alternatively, you can contact us online by completing our contact form.  We will respond as soon as we can and thank you for your patience.


Please note:

We are only able to discuss information pertaining to your credit agreement.  For any queries relating directly to your insurance policy or other service, please contact your service provider directly. 


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