How long will it take for my bank account changes to be updated?

If you change your bank account details online via your Premium Credit online account, it can take up to 5 working days for the agreement to be updated.

If your payment is due before this, this could mean that the payment is still applied to your old account.


Still have a question?

  • Due to the Coronavirus (COVID-19) pandemic we are experiencing exceptionally high call volumes into our call centre.  We are doing our very best to answer calls as quickly as possible and as you to bear with us whilst we do so.  Alternatively, you can contact us online by completing our contact form.  We will respond as soon as we can and thank you for your patience.


Please note:

We are only able to discuss information pertaining to your credit agreement.  For any queries relating directly to your insurance policy or other service, please contact your service provider directly. 


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