How do I change my bank details?

If you have a Premium Credit online account, you can change your bank details online. Simply Log in, select the agreement you wish to change, and select Change Bank Details under Bank Details.

You can also change these details using our new mobile app. To download the app, please visit the relevant app store:

Android: Download our app from the Google Play Store

iOS: Download our app from the App Store

Please note: If you change your bank account details online via your Premium Credit online account, it can take up to 5 working days for the agreement to be updated.

You will also need to contact your service provider to confirm your new details with them.


Still have a question?

  • Due to the Coronavirus (COVID-19) pandemic we are experiencing exceptionally high call volumes into our call centre.  We are doing our very best to answer calls as quickly as possible and as you to bear with us whilst we do so.  Alternatively, you can contact us online by completing our contact form.  We will respond as soon as we can and thank you for your patience.


Please note:

We are only able to discuss information pertaining to your credit agreement.  For any queries relating directly to your insurance policy or other service, please contact your service provider directly. 


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