How do I make a claim?

If you need to make a claim, please contact your service provider.

You can find the name of your service provider on the first page of our welcome letters and emails, and on your Premium Credit online account.

To find your service provider's contact details, simply enter the letters only from the last 3 characters of your Premium Credit reference number into the search bar below and then click SEARCH

For example if your reference is:

D123456ABC - just enter ABC

D123456K12 - just enter K

If you would like to contact us please fill in our contact form and we will get back to you as soon as we can.

Please note:

We are only able to discuss information pertaining to your credit agreement.  For any queries relating directly to your insurance policy or other service, please contact your service provider directly. 

 

Helpful Information: