How do I make a missed payment without registering?

If you do not have an online account, you can still make a missed payment through our new and improved customer portal. Firstly, select Make a Payment.


Enter your 10-character Premium Credit reference number and follow the steps. You will need to provide your Date of Birth (for security) and your payment details. 


Still have a question?

  • Due to the Coronavirus (COVID-19) pandemic we are experiencing exceptionally high call volumes into our call centre.  We are doing our very best to answer calls as quickly as possible and as you to bear with us whilst we do so.  Alternatively, you can contact us online by completing our contact form.  We will respond as soon as we can and thank you for your patience.


Please note:

We are only able to discuss information pertaining to your credit agreement.  For any queries relating directly to your insurance policy or other service, please contact your service provider directly. 


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