Why have you renewed my finance?

We will renew the finance for your service only if you or your service provider tell us to. If we renew the finance, then we will write to you to confirm.

If you wish to cancel the agreement, then you or your service provider can do this at any time. For further information on how to cancel, visit: How do I cancel my agreement?.


Still have a question?

  • Due to the Coronavirus (COVID-19) pandemic we are experiencing exceptionally high call volumes into our call centre.  We are doing our very best to answer calls as quickly as possible and as you to bear with us whilst we do so.  Alternatively, you can contact us online by completing our contact form.  We will respond as soon as we can and thank you for your patience.


Please note:

We are only able to discuss information pertaining to your credit agreement.  For any queries relating directly to your insurance policy or other service, please contact your service provider directly. 


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